Comparison · Updated April 2026
Loom vs Microsoft Copilot
An in-depth comparison of Loom and Microsoft Copilot across pricing, features, strengths, and ideal use cases — so you can pick the right tool for your workflow.
Quick verdict
Choose Loom if you need remote teams, customer success, product demos, async updates. Choose Microsoft Copilot if you prioritize microsoft 365 power users and enterprise teams. Loom scores higher in user reviews (4.5 vs 4.2). Both offer free tiers — try each before committing.
Loom
AI-powered async video messaging for teams
Free (25 videos) · Business $12.50/mo · Enterprise custom
Full review →Microsoft Copilot
AI assistant across Microsoft 365
Free · Pro $20/mo · M365 $30/user/mo
Full review →What is Loom?
Loom AI enhances the Loom asynchronous video messaging platform with automatic transcription, AI-generated summaries, chapter titles, and action items for every recorded video. When you share a Loom, recipients can read the AI summary and jump to specific sections instead of watching the entire recording, saving significant time across teams. AI features include auto-generated titles, filler word removal from transcripts, task extraction with assignee suggestions, and translated captions in 50+ languages. Loom itself provides screen and camera recording with instant sharing via link, replacing many meetings with concise video messages. The Starter tier is free with up to 25 videos of 5 minutes each. Business ($12.50/mo per creator) removes all limits, adds custom branding, engagement analytics, and CRM integrations. Enterprise adds SSO, advanced admin controls, and SCIM provisioning. The tool is best suited for remote teams, customer success, product demos, async updates. It offers a free tier alongside paid plans (Free (25 videos) · Business $12.50/mo · Enterprise custom), making it accessible for individuals and teams alike.
What is Microsoft Copilot?
Microsoft Copilot embeds AI directly into the applications where knowledge workers spend their day. In Word, it drafts documents, rewrites sections, and summarizes content. In Excel, it analyzes data, creates formulas, and generates charts from natural language. In PowerPoint, it builds entire presentations from a prompt or document. In Outlook, it summarizes email threads, drafts replies, and surfaces action items. In Teams, it transcribes meetings, generates summaries, and answers questions about discussions you missed. Rather than switching to a separate AI tool, Copilot works alongside you in familiar Microsoft interfaces. The free tier offers basic Copilot chat powered by GPT-4. Copilot Pro ($20/mo) adds priority access to the latest models and AI features in Office apps. Microsoft 365 Copilot ($30/user/mo) requires a business subscription and provides the full enterprise experience with Microsoft Graph integration, meaning the AI understands your organizational context, documents, emails, and calendar. It is the clear choice for organizations already standardized on the Microsoft stack. The tool is best suited for microsoft 365 power users and enterprise teams. It offers a free tier alongside paid plans (Free · Pro $20/mo · M365 $30/user/mo), making it accessible for individuals and teams alike.
Key differences at a glance
Pricing: Loom is priced at Free (25 videos) · Business $12.50/mo · Enterprise custom, while Microsoft Copilot costs Free · Pro $20/mo · M365 $30/user/mo.
User ratings: Loom leads with a 4.5/5 rating from 1,560 reviews, compared to Microsoft Copilot's 4.2/5 from 2,100 reviews.
Best for: Loom is optimized for remote teams, customer success, product demos, async updates, while Microsoft Copilot excels at microsoft 365 power users and enterprise teams.
Category overlap: Both tools compete in the productivity category. Microsoft Copilot also covers writing.
Feature-by-feature comparison
| Feature | Loom | Microsoft Copilot |
|---|---|---|
| Pricing model | Freemium | Freemium |
| Starting price | Free (25 videos) · Business $12.50/mo · Enterprise custom | Free · Pro $20/mo · M365 $30/user/mo |
| User rating | ||
| Best for | Remote teams, customer success, product demos, async updates | Microsoft 365 power users and enterprise teams |
| Categories | productivity | writingproductivity |
| Free tier available | ✓ Yes | ✓ Yes |
| Code generation | — No | ✓ Yes |
| File upload & analysis | — No | ✓ Yes |
| Mobile app | — No | ✓ Yes |
| Team / collaboration plan | ✓ Yes | ✓ Yes |
| Multi-language support | ✓ Yes | ✓ Yes |
| Screen + camera recording | ✓ Yes | — No |
| AI video summaries | ✓ Yes | — No |
| Auto chapters | ✓ Yes | — No |
| Action item extraction | ✓ Yes | — No |
| Viewer analytics | ✓ Yes | — No |
| Comment threads | ✓ Yes | — No |
| CRM integration | ✓ Yes | — No |
| Password protection | ✓ Yes | — No |
| Word drafting | — No | ✓ Yes |
| Excel analysis | — No | ✓ Yes |
| PowerPoint generation | — No | ✓ Yes |
| Outlook management | — No | ✓ Yes |
| Microsoft Graph | — No | ✓ Yes |
| GPT-4 powered | — No | ✓ Yes |
Pros and cons
Loom
Strengths
- Best async video tool
- AI summaries save time
- Very easy to use
- Good free tier
Limitations
- Free tier limited to 25 videos
- AI features need Business plan
- Desktop app required for best experience
Microsoft Copilot
Strengths
- Deep M365 integration
- Uses organizational context
- Enterprise security
- Works where you already work
Limitations
- Expensive for M365 tier
- Quality varies across apps
- Requires M365 subscription
Pricing comparison
Loom uses a freemium pricing model: Free (25 videos) · Business $12.50/mo · Enterprise custom. The free tier is a good way to evaluate the tool before upgrading.
Microsoft Copilot uses a freemium pricing model: Free · Pro $20/mo · M365 $30/user/mo. The free tier is a good way to evaluate the tool before upgrading.
For cost-sensitive teams, compare actual API or per-seat costs using our AI Cost Calculator.
Which tool should you choose?
Choose Loom if you...
- → Need remote teams
- → Value best async video tool
- → Value ai summaries save time
- → Want to start free before committing
Choose Microsoft Copilot if you...
- → Need microsoft 365 power users and enterprise teams
- → Value deep m365 integration
- → Value uses organizational context
- → Want to start free before committing
Not sure which fits your workflow? Take our AI Tool Finder Quiz for a personalized recommendation based on your role, budget, and technical level.
Final verdict: Loom vs Microsoft Copilot
Both Loom and Microsoft Copilot are strong tools in the productivity space, but they serve different needs. Loom stands out for best async video tool, making it ideal for remote teams. Microsoft Copilot differentiates with deep m365 integration, which benefits users focused on microsoft 365 power users and enterprise teams.
With a 0.3-point rating advantage and 1,560 reviews, Loom has the edge in user satisfaction. The best approach is to try Loom's free tier and Microsoft Copilot's free tier to see which fits your specific workflow.
Frequently asked questions
Is Loom better than Microsoft Copilot?
It depends on your use case. Loom is best for remote teams, customer success, product demos, async updates. Microsoft Copilot excels at microsoft 365 power users and enterprise teams. Based on user ratings, Loom scores slightly higher at 4.5/5.
How much does Loom cost compared to Microsoft Copilot?
Loom pricing: Free (25 videos) · Business $12.50/mo · Enterprise custom. Microsoft Copilot pricing: Free · Pro $20/mo · M365 $30/user/mo. Both offer free tiers, so you can try each before committing.
Can I use Loom and Microsoft Copilot together?
Yes, many professionals use both tools for different tasks. You might use Loom for remote teams and Microsoft Copilot for microsoft 365 power users and enterprise teams. Using complementary tools often produces the best results.
What are the best alternatives to Loom and Microsoft Copilot?
Top alternatives include Claude, ChatGPT, Cursor. Each offers different strengths — browse our alternatives pages for Loom and Microsoft Copilot for detailed breakdowns.
Which tool is easier to learn — Loom or Microsoft Copilot?
Loom is generally considered easier to pick up. Microsoft Copilot has a moderate learning curve. Both tools offer documentation and tutorials to help new users get started quickly.
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