Avoma
FreemiumAI meeting assistant combining notes, scheduling, and conversation intelligence in one affordable platform for sales teams
What is Avoma?
Avoma is an all-in-one AI meeting assistant and conversation intelligence platform built for revenue teams that can't justify Gong's five-figure enterprise contracts. It combines three products that sales teams usually buy separately — meeting scheduling (like Calendly), AI meeting notes (like Otter or Fireflies), and conversation intelligence (like Gong or Chorus) — into a single subscription that starts at just $19 per user per month. Avoma joins Zoom, Google Meet, Microsoft Teams, Webex, and other platforms as a notetaker bot, records and transcribes the call, and then generates AI summaries with action items, key decisions, topics discussed, and talk-listen ratios. For sales teams, the real power is in the Plus and Business tiers, which add call scorecards, coaching templates, keyword trackers, pipeline risk signals, and bi-directional sync with HubSpot and Salesforce. Sales managers use Avoma to identify coaching opportunities, review new-hire ramp-up calls, and surface deal health warnings across their pipeline. The platform also includes native scheduling with round-robin distribution and lead routing — a rare combination that lets mid-market teams consolidate their tech stack. For SMBs and mid-market sales orgs under roughly 100 reps, Avoma is arguably the best value in conversation intelligence on the market.
⚡ Quick Verdict
SMB and mid-market sales teams who want Gong-style conversation intelligence without enterprise pricing
Fortune 500 sales orgs with 500+ reps who need deep forecasting and advanced analytics at enterprise scale
Free · Startup $19/user/mo · Plus $35 · Business $70 · Enterprise custom
Yes — basic notes, transcription, limited history
Three tools in one (scheduler + notes + CI) at a fraction of Gong's price
Less advanced analytics than Gong/Chorus; coaching features need manager buy-in
Bottom line: Avoma scores 4.4/5 — The best budget-friendly conversation intelligence for SMB and mid-market sales teams. Start on Startup ($19) for solo reps, upgrade to Plus ($35) when you have a sales manager running coaching.
Pricing
Free: AI meeting notes, basic transcription, limited meeting history, basic scheduler.
Startup — $19/user/month: Unlimited meetings, AI notes and summaries, basic conversation intelligence, meeting scheduler with round-robin.
Plus — $35/user/month: Call scorecards, coaching templates, keyword tracking, HubSpot and Salesforce CRM sync, deal intelligence.
Business — $70/user/month: Full revenue intelligence, pipeline risk signals, deal health scores, team coaching insights, advanced CRM workflows, analytics dashboards.
Enterprise — Custom: SSO, custom data retention, advanced security controls, dedicated support, custom integrations. Only recorder seats require paid subscriptions — viewers and collaborators are free on all plans.
Key Features
- AI meeting notes with action items, key points, and topic summaries
- Call recording and transcription across Zoom, Meet, Teams, Webex
- Native meeting scheduler with round-robin and lead routing
- Conversation intelligence with talk-listen ratios and keyword tracking
- Call scorecards and coaching templates for sales managers
- Deal intelligence and pipeline risk signals (Business tier)
- Bi-directional sync with HubSpot, Salesforce, Pipedrive
- Revenue forecasting and deal health scores
- SOC 2 Type II compliance, GDPR compliant
Pros & Cons
Pros
- Dramatically cheaper than Gong or Chorus for similar core features
- Consolidates scheduler, notes, and CI into one subscription
- Genuinely useful free plan for solo users testing the product
- Strong HubSpot and Salesforce sync for CRM-driven teams
- Only recorder seats cost money — free viewer seats
Cons
- Analytics and forecasting less sophisticated than Gong at enterprise scale
- Bot-based recording means a visible notetaker in meetings
- Coaching workflow adoption depends heavily on manager buy-in
FAQ
Is Avoma worth the $35/user/month Plus plan?
For sales teams running a structured coaching program, yes. The Plus plan unlocks call scorecards, coaching workflows, HubSpot and Salesforce sync, and deal intelligence that the Startup plan lacks. If you just need meeting notes and transcripts, the $19 Startup tier is enough. Plus is best for teams of 3 or more who treat conversation intelligence as a sales management tool rather than a personal productivity app.
Does Avoma have a free plan?
Yes. Avoma's free plan includes AI meeting notes, transcription, recording, and basic scheduler functionality with limited meeting history. It's genuinely useful for solo users who want to test the product before upgrading. Paid seats are only needed for users who record and transcribe meetings — viewers and collaborators are always free across all plans.
How does Avoma compare to Gong and Chorus?
Avoma is roughly 10x cheaper than Gong and Chorus and includes scheduling and meeting notes that those platforms don't. Gong and Chorus are deeper on revenue intelligence, forecasting, and large-team analytics. For SMB and mid-market sales teams under 100 reps, Avoma delivers 80% of the conversation intelligence value at a fraction of the price. For Fortune 500 sales orgs running complex pipelines, Gong remains the leader.
What video platforms does Avoma support?
Avoma integrates with Zoom, Google Meet, Microsoft Teams, GoToMeeting, Webex, BlueJeans, and more. It joins calls as a notetaker bot (similar to Otter and Fireflies) rather than capturing system audio. For dialer integration, it also supports RingCentral, Dialpad, Aircall, and other cloud phone systems for recording sales calls.
Does Avoma include AI meeting scheduling?
Yes — Avoma is one of the few conversation intelligence tools that includes a native scheduler. It offers round-robin meeting distribution, lead routing, and calendar booking links similar to Calendly or Chili Piper. This means teams can consolidate two subscriptions (scheduling + meeting notes + CI) into one, which is a major cost advantage for SMBs.
Is Avoma secure and compliant?
Avoma is SOC 2 Type II certified and GDPR compliant. Enterprise plans include SSO, custom data retention policies, advanced security controls, and dedicated support. Recordings are encrypted at rest and in transit. Admin controls for meeting sharing and data access are available on Business and Enterprise plans.
Can Avoma replace Gong for sales coaching?
For teams under 50 reps, yes. Avoma's Plus and Business plans include call scorecards, coaching templates, keyword tracking, talk-listen ratios, and deal intelligence — everything a sales manager needs to run 1:1 coaching sessions. What you gain is roughly $20,000-50,000 per year in savings for a 20-person team.
What's the difference between Avoma Plus and Business?
Plus ($35/seat) focuses on individual and team coaching with scorecards, keyword tracking, and CRM sync. Business ($70/seat) adds revenue intelligence — pipeline risk signals, deal health scores, forecast roll-ups, and advanced CRM workflows. If you're a sales manager running coaching, Plus is enough. If you're a VP of Sales or RevOps leader building a forecasting process, Business is the right tier.
📋 Good to know
Sign up at avoma.com, connect Google or Microsoft calendar, and Avoma's bot auto-joins your meetings starting with the next call.
SOC 2 Type II and GDPR compliant. Encrypted at rest and in transit. Enterprise plans add SSO and custom data retention.
Startup ($19) for solo notes, Plus ($35) once you add a sales coach, Business ($70) when you need forecasting and deal intelligence.
Low for notes and scheduler. Moderate for coaching workflows, which require manager onboarding and scorecard setup.