Otter.ai

What is Otter.ai?

Otter.ai is the leading AI meeting transcription platform, converting spoken conversations into searchable, shareable text in real time. It integrates directly with Zoom, Google Meet, and Microsoft Teams to automatically join, record, and transcribe meetings without any manual setup — just connect your calendar and Otter handles the rest.

Beyond basic transcription, Otter's AI generates meeting summaries highlighting key points, automatically extracts action items with assigned owners, and creates follow-up email drafts based on discussion content. The platform identifies individual speakers (speaker diarization) with increasing accuracy as it learns voices, and supports real-time collaboration — team members can highlight text, add comments, and insert images during live transcription.

Otter Chat lets you ask questions about your meetings using natural language — "What did Sarah say about the Q3 budget?" — and the AI retrieves the relevant portions of the transcript with timestamps. This feature turns meeting recordings into a searchable knowledge base. Otter also supports in-person meetings through its mobile app, which can record and transcribe conversations in real time.

The free plan includes 300 transcription minutes per month and 30 minutes per conversation. Pro ($8.33/mo billed annually) provides 1,200 monthly minutes, 90 minutes per conversation, advanced search, and vocabulary customization. Business ($20/mo per user) adds admin controls, usage analytics, priority support, and higher limits. Otter is the top choice for meeting-heavy professionals, sales teams tracking customer calls, researchers conducting interviews, and anyone who wants to stop taking notes and start paying attention.

Otter.ai Pricing

Free Plan: 300 transcription minutes per month, 30 minutes per conversation, basic AI summaries, Zoom/Meet/Teams integration, and limited search capabilities.

Pro — $8.33/month (billed annually at $99.99/year): 1,200 minutes per month, 90 minutes per conversation, advanced search, custom vocabulary, priority email support, Dropbox export, and enhanced AI summaries with action items.

Business — $20/month per user: 6,000 minutes per month, 4 hours per conversation, admin dashboard, usage analytics, priority support, team features, and advanced security controls.

Enterprise — Custom pricing: Unlimited minutes, SSO/SAML, advanced compliance, dedicated customer success manager, and custom integrations.

Key Features

• Real-time transcription — Converts speech to text live during meetings with high accuracy across accents
• AI meeting summaries — Automatic highlight generation covering key points, decisions, and discussion topics
• Action item extraction — Identifies tasks and to-dos from conversation with assigned owners and deadlines
• Zoom/Meet/Teams integration — Auto-joins meetings from your calendar, records, and transcribes without setup
• Speaker identification — Distinguishes between speakers and labels transcripts with names
• Otter Chat — Ask natural language questions about meeting content and get answers with timestamps
• Real-time collaboration — Highlight text, add comments, and insert images during live transcription
• Custom vocabulary — Add industry-specific terms, names, and acronyms for improved accuracy
• Mobile recording — Record and transcribe in-person meetings via iOS and Android apps
• Follow-up email drafts — AI-generated follow-up emails based on meeting content and action items

Pros & Cons

Best For

Meeting-heavy professionals who spend hours in calls and need automated notes and summaries. Sales teams tracking customer conversations for insights, follow-ups, and CRM documentation. Researchers and journalists conducting interviews who need accurate, searchable transcripts. Remote teams that want a searchable record of all meetings with AI-generated action items and follow-ups.