Rosie

Rosie has three monthly plans. Professional at $49/month includes 250 minutes, custom message taking for two scenarios and automatic spam detection. Scale at $149/month (the most popular tier) includes 1,000 minutes plus calendar appointment booking, warm and live call transfers and texting during calls. Growth at $299/month includes 2,000 minutes, unlimited message-taking scenarios, waterfall transfers, custom agent training via document uploads and white-glove onboarding. A Website Texting add-on is $50/month for 25 conversations. Every plan includes 24/7 answering, 10+ agent voices, bilingual English/Spanish support, call summaries and Zapier integration.

Yes. Rosie offers a 7-day free trial with full feature access and no payment required up front, so you can test how the AI receptionist handles your real incoming calls before subscribing. There is no permanently free plan, after the trial you choose one of the paid tiers (Professional, Scale or Growth). The trial is the recommended way to confirm the AI understands your business, books appointments correctly and transfers calls the way you want before committing to a monthly subscription.

Rosie is an AI phone receptionist for small and local service businesses. It answers inbound calls 24/7, responds to common questions using your custom FAQ and business training, books appointments into your calendar, takes detailed messages, screens spam and sales calls, transfers live callers to your team and sends follow-up texts. Typical users include home-services companies, law firms, real estate agents, salons, contractors, plumbers and clinics that miss calls when they are busy on the job or after hours. Every call generates a summary, transcript and email or text notification.

Rosie is a packaged, ready-to-use AI receptionist aimed at non-technical small-business owners, you set up a business profile, pick a voice and start taking calls in minutes. Synthflow AI is a no-code voice-agent builder for SMBs and agencies that want to design custom inbound and outbound call flows with CRM integrations and white-labeling. Rosie wins on simplicity and price for a single small business (from $49/month with a free trial); Synthflow wins on flexibility, outbound calling and agency resale, but starts at $29/month for only 50 minutes and has no free trial.

Yes, on the Scale plan and above. Scale ($149/month) adds calendar appointment booking, live call transfers and warm transfers where Rosie briefs your team member before connecting the caller. It can also send a text to the caller during the call, for example a booking link or address. Growth ($299/month) adds waterfall transfers that try multiple numbers in sequence. The entry-level Professional plan ($49/month) handles answering, message taking and spam screening but does not include calendar booking or transfers, so appointment-heavy businesses should start on Scale.

Yes. Every Rosie plan includes bilingual support in English and Spanish, so the AI receptionist can greet and converse with callers in either language. This is useful for service businesses in regions with a large Spanish-speaking customer base. Rosie also offers 10+ agent voices and lets you customize the greeting and personality to match your brand. For businesses that need a wider set of languages, a multilingual-focused AI receptionist such as VoiceFleet (31 languages) may be a better fit.

Each Rosie plan includes a fixed pool of answered minutes, 250 on Professional, 1,000 on Scale and 2,000 on Growth. If your call volume grows beyond the included minutes you can move up a tier. For most solo owners and small businesses the Professional or Scale allowance covers normal monthly call volume; appointment-heavy or higher-traffic businesses tend to land on Scale or Growth. Because Rosie answers 24/7, it captures after-hours and overflow calls that would otherwise go to voicemail, which is where much of the value comes from for service businesses.