Dialer AI
PaidHosted AI auto-dialer for outbound calling with predictive and power dialing modes
What is Dialer AI?
Dialer AI is a hosted auto-dialer platform for outbound calling teams, telemarketing, political campaigns, debt collection, lead generation, and appointment setting operations. Unlike CRM-bundled dialers (like HubSpot's calling or Apollo's built-in dialer), Dialer AI is purpose-built for high-volume outbound, with predictive dialing (placing multiple simultaneous calls to maximize agent connect rates), power dialing (one-click sequential dialing), and progressive dialing (automatic next-call on hangup). The platform runs as hosted SaaS (no on-prem hardware required, though on-prem installation is available on request for enterprise customers with security requirements). Dialer AI includes call recording, real-time analytics, campaign management, do-not-call list compliance, and integrations with major CRMs. For call center managers, the appeal is predictability: you know exactly how many calls your team will make per hour, and predictive dialing can increase agent talk time from 15 minutes per hour to 45+ minutes per hour by eliminating dead time waiting for connects. Pricing is published openly on the vendor's site and is charged per concurrent port rather than per seat, starting at $299/month for 25 ports and 5 agents and running to $2,250/month for 1,000 ports and 100 agents. That model rewards teams that keep lines busy and penalises small teams that only need a few, but it does mean you can compare costs without booking a call. For outbound-heavy organizations, investing in a dedicated dialer like Dialer AI usually pays for itself through increased agent productivity.
Dialer AI demo video
Watch Star2Billing VoIP's official demo to see Dialer AI in action before reading our full review.
Official video by Star2Billing VoIP via YouTube, embedded for reference. ToolChase does not host or claim this video.
⚡ Quick Verdict
Outbound sales, telemarketing, and call center teams running high-volume dialing campaigns
Small sales teams needing only basic CRM calling (use HubSpot or Apollo instead)
$299/mo for 25 ports and 5 agents, up to $2,250/mo for 1,000 ports
No, but no minimum term contract on any plan
Purpose-built auto-dialer with predictive and power dialing in a hosted SaaS model
Priced per concurrent port, not per seat, so small teams pay for capacity they may not use
Bottom line: Dialer AI scores 4.2/5, A specialized auto-dialer platform for high-volume outbound calling teams.
Pricing
Dialer AI publishes its rates, and they are billed per concurrent port rather than per user. Verified on dialer.ai in August 2026:
25 Ports, $299/month: 5 agents, 1 tenant, 10,000 calls or SMS per day. Voicemail detection included.
100 Ports, $499/month: 10 agents, 1 tenant, 50,000 per day. Adds inbound calling.
250 Ports, $899/month: 25 agents, 10 tenants, 125,000 per day. Adds white labelling, custom domain with SSL, developer APIs, and voice/SMS billing.
500 Ports, $1,250/month: 50 agents, 20 tenants, 250,000 per day.
1,000 Ports, $2,250/month: 100 agents, 40 tenants, 500,000 per day.
Included on every plan: support and training, no minimum term contract, your own choice of VoIP provider, voice and SMS broadcasting, after-the-beep message drop, press-1 dialing and live transfers, campaign analytics, multi-tenant customer billing, auto-redial, and text to speech. Larger deployments are quoted on request.
Deployment: hosted is standard, and Star2Billing states DialerAI can be installed on your own servers, with the charge the same either way.
Key Features
- Predictive dialing for maximum agent connect rates
- Power dialing with one-click sequential calls
- Progressive dialing with automatic next-call on hangup
- Call recording and real-time analytics
- Campaign management with lists and scripts
- Global and per-account do-not-call lists, call scheduling, and US timezone-aware dialing
- Developer API covering nearly every UI feature, plus agent-panel CRM screen pops
- Hosted SaaS deployment with optional on-premises installation
Pros & Cons
Pros
- Purpose-built for high-volume outbound, not bundled with a CRM
- Predictive dialing can 3x agent talk time vs manual dialing
- Both hosted and on-premises deployment options
- Global and per-account do-not-call lists, call scheduling, and US timezone-aware dialing
Cons
- Entry plan is $299/month for 5 agents, steep for small teams
- Overkill for small teams doing under 500 calls/day
- Requires training for call center managers to set up campaigns
FAQ
How much does Dialer AI cost?
Dialer AI publishes its prices, and they are billed per concurrent port rather than per seat. As of August 2026 the plans are 25 ports at $299/month (5 agents, 1 tenant, 10,000 calls or SMS per day), 100 ports at $499/month (10 agents, 1 tenant, 50,000 per day), 250 ports at $899/month (25 agents, 10 tenants, 125,000 per day), 500 ports at $1,250/month (50 agents, 20 tenants, 250,000 per day), and 1,000 ports at $2,250/month (100 agents, 40 tenants, 500,000 per day). Every plan includes support and training, no minimum term contract, and the freedom to bring your own VoIP carrier. White labelling starts on the 250-port plan and developer APIs on the 500-port plan. Larger deployments are quoted on request.
What's the difference between predictive and power dialing?
Power dialing is one-click sequential, you press a button, the dialer places the next call, and you handle it when the person answers. Predictive dialing places multiple calls simultaneously using statistical models to match answered calls with available agents. Predictive maximizes agent talk time but can occasionally drop calls if no agent is available. For compliance-sensitive industries, power dialing is safer.
Dialer AI vs Apollo vs HubSpot for outbound sales?
Apollo and HubSpot include basic power dialing as part of their CRM. Dialer AI is a specialized standalone dialer with predictive dialing and much higher throughput. For teams doing under 200 calls/day, Apollo or HubSpot is enough. For teams doing thousands of calls per day, a dedicated dialer like Dialer AI is usually the better fit.
Does Dialer AI handle TCPA and DNC compliance?
Dialer AI ships the building blocks rather than a certification. Star2Billing documents a global do-not-call list that applies across all customers, per-account DNC lists that contacts can be added to automatically or uploaded in bulk, agents who can flag a contact to the DNC list from the agent panel, call scheduling with daily start and stop times so you do not dial outside permitted hours, and US timezone support that reads the contact's time zone from their phone number and calls at their local time. Star2Billing does not publish a TCPA attestation on the DialerAI site, so if you work in collections, political campaigning, or insurance, confirm the specifics with their sales team before relying on it.
Can I use Dialer AI for inbound as well as outbound?
Dialer AI's focus is outbound auto-dialing. It includes some inbound handling for callback workflows but isn't a full inbound contact center platform. For unified inbound + outbound, look at Genesys, Five9, or Talkdesk, all of which are more expensive.
Does Dialer AI integrate with my CRM?
Through its API rather than through prebuilt connectors. Star2Billing documents a developer API covering nearly every feature in the customer interface, and the agent panel supports web-based CRM screen pops so agents see contact details on answer. There is no published list of one-click Salesforce or HubSpot integrations, so budget for connector work if you want call data and outcomes flowing back into your CRM automatically. Note that developer API access is only included from the 500-port plan upward.
📋 Good to know
Request a demo at dialer.ai, work with a sales rep to configure campaigns, import DNC lists, and train agents. Typical setup is 1-2 weeks.
TCPA compliant. Call recordings stored securely with consent tracking. On-premise deployment available for strict data residency needs.
Move up a port tier when concurrent call volume, agent count, or the daily call cap starts limiting campaigns. White labelling arrives at 250 ports and developer APIs at 500. No minimum term contract on any plan.
Moderate for agents. High for campaign managers setting up predictive dialing campaigns and compliance rules.
