Your reps have hundreds of sales calls every quarter, and almost all of that signal evaporates the moment the call ends. Who handled the pricing objection well? Which deals went quiet after a competitor was mentioned? Where is the forecast quietly slipping? Conversation intelligence software exists to capture that signal automatically: it records and transcribes every call, surfaces the moments that matter, scores reps against your playbook, and rolls the patterns up into deal and pipeline insight that managers can actually act on.

The category has split into two overlapping camps. Pure conversation intelligence records and analyzes calls for coaching and deal review, while revenue intelligence tools layer pipeline forecasting, deal-risk scoring and RevOps analytics on top of that conversation data. The seven platforms below cover the full spectrum, from enterprise revenue intelligence and dedicated forecasting suites to SMB-friendly all-in-one tools, EU-hosted options for European teams, and real-time AI call coaching that whispers guidance to reps mid-conversation. We verified pricing on each vendor's official page and called out, honestly, which ones keep their numbers behind a sales rep.

Top picks at a glance

The state of the market in 2026

In 2026, conversation and revenue intelligence is no longer a nice-to-have analytics layer; it is increasingly the system of record that sits between the dialer and the CRM. The biggest shift this year is generative AI moving from passive summaries to active work: tools now draft CRM updates, auto-fill MEDDIC and BANT scorecards, generate follow-up emails, and in the most advanced cases coach reps in real time while the call is still live. AI-written call summaries and next-step extraction are now table stakes rather than premium features.

Two practical realities shape buying decisions. First, pricing transparency is poor: the enterprise leaders (Gong, Clari, Salesloft) publish no public rates and quote per-user licenses plus platform fees, while only a handful of SMB-focused vendors list tiers openly. Second, data residency and recording-consent compliance have become real selection criteria, especially for European teams that need EU hosting and GDPR-aligned consent workflows. The result is a market where the right pick depends less on feature checklists and more on company size, region, and whether you need forecasting or just coaching.

1. Gong — Best overall / enterprise revenue intelligence

Note: Quote-only — pricing confirmed absent on gong.io/pricing (per-user license + platform fee). · Pricing: No public tiers. Priced per user plus a platform fee scaled to the number of users supported; integrations with your existing stack are included at no extra charge. · No free plan or self-serve trial; book a demo

Gong is the category's most recognizable name, and for enterprise revenue teams it remains the benchmark. It records, transcribes and analyzes calls, emails and meetings across the entire revenue org, then turns that activity into deal intelligence, pipeline insight and forecasting. Where lighter tools stop at call summaries and coaching, Gong continuously scores deal health, flags risk signals like a competitor mention or a sudden drop in buyer engagement, and rolls everything up into a forecast managers can interrogate. Its strength is breadth and depth at once: the analytics are sophisticated, and they span the whole funnel rather than a single team's calls.

That power comes with weight. Gong is built for organizations with dedicated RevOps and enablement functions, and it expects a real implementation effort to wire into your CRM, dialer and email. The integration ecosystem is the widest in the category, which is a major reason large companies standardize on it. Pricing is firmly quote-only: Gong's own pricing page states that licenses are per user with a platform fee based on how many users you support, and you must contact sales for a number — there is no published rate card and no self-serve trial.

If you have the budget and the team to operationalize it, Gong delivers the most complete picture of what is happening across your revenue motion. Smaller teams will likely find it more platform than they need, both in cost and in complexity, which is exactly why the rest of this list exists.

Ideal for: Mid-market and enterprise revenue teams that want one platform for call analytics, deal intelligence and forecasting and have RevOps capacity to run it.

Visit Gong →Full review

2. Clari — Best for revenue forecasting & RevOps

Note: Quote-only — pricing confirmed absent on clari.com/pricing (custom quote per use case). · Pricing: No public tiers or amounts. Clari positions pricing as tailored to each customer's use case and directs buyers to request a quote; conversation intelligence (Clari Copilot) and forecasting can be bought together or separately. · No free plan or trial; request a demo

Where Gong leads with conversation intelligence and adds forecasting, Clari approaches the problem from the opposite direction: it is a revenue platform first, and forecasting and pipeline management are its center of gravity. For RevOps leaders whose primary pain is forecast accuracy — knowing which deals will actually close this quarter and why the number is moving — Clari is purpose-built. It inspects pipeline at a granular level, surfaces deals that are at risk or have gone quiet, and gives revenue leaders a defensible, data-backed forecast rather than a spreadsheet built on rep optimism.

Clari's conversation intelligence comes via Clari Copilot (the former Wingman), which records and analyzes calls, runs coaching and scorecards, and feeds that conversation signal back into the deal and forecasting layer. That combination is the point: call activity becomes an input to forecast confidence, not a separate analytics silo. Teams that already live in a forecasting cadence — weekly deal reviews, pipeline councils, board-facing numbers — will find Clari speaks their language better than a coaching-first tool.

Pricing is quote-only. Clari's pricing page publishes no tiers and no dollar amounts, describing pricing as tailored to your unique use case and routing you to a sales conversation. Expect enterprise-level pricing in line with the rest of the top tier. Choose Clari over Gong when the forecast — not the call coaching — is the problem you are buying to solve.

Ideal for: RevOps and revenue leaders at mid-market to enterprise companies whose top priority is forecast accuracy and pipeline visibility, with conversation intelligence as a supporting layer.

Visit Clari →Full review

3. Avoma — Best for SMBs (all-in-one meeting + intelligence)

Note: Transparent public pricing — verified on avoma.com/pricing. · Pricing: Published core tiers (per recorder seat): Startup $19/mo annual ($29 monthly); Organization $29/mo annual ($39 monthly); Enterprise $39/mo (annual). Conversation Intelligence and Revenue Intelligence are add-ons at $29/user/mo each (annual; $35 monthly); Lead Router add-on $19/mo annual. Viewers and Collaborators are always free. · 14-day free trial (Organization plan, all add-ons, no card); free Viewer/Collaborator seats

Avoma is the most accessible entry point into conversation and revenue intelligence, and the only tool on this list that publishes its prices openly. It starts life as an AI meeting assistant — recording, transcribing and summarizing calls with action items — and then layers Conversation Intelligence and Revenue Intelligence on top as add-ons. That modular design is exactly why it suits small and mid-sized businesses: you can begin with affordable meeting capture and switch on the heavier analytics only when you are ready to pay for them, rather than committing to an enterprise platform on day one.

The published pricing is refreshingly clear. Core recorder seats run $19/user/mo on the Startup tier (billed annually), $29 on Organization and $39 on Enterprise, with monthly billing roughly a third higher. The intelligence that makes this a true conversation-intelligence tool — topic and keyword tracking, scorecards, coaching, and the revenue/deal analytics — comes via the Conversation Intelligence and Revenue Intelligence add-ons at $29/user/mo each on annual billing. A genuine 14-day trial of the Organization plan with all add-ons enabled (no credit card) lets you evaluate the full stack before buying, and viewer and collaborator seats are always free.

Avoma will not match Gong or Clari on forecasting depth or enterprise-grade deal intelligence, and very large orgs may outgrow it. But for SMBs that want one affordable tool spanning meeting notes, call coaching and lightweight revenue analytics — with prices they can see before talking to a salesperson — it is the standout value pick.

Ideal for: Small and mid-sized sales teams that want affordable, transparent all-in-one meeting capture plus conversation and revenue intelligence without an enterprise contract.

Visit Avoma →Full review

4. Modjo — Best for European sales teams

Note: Quote-only — confirmed on modjo.ai (custom estimate per scope). · Pricing: No public tiers. Priced per user who records calls, meetings and emails, with volume discounts and scope-based flexibility; the subscription includes listener licenses, platform access, integrations, initial setup and support. Third-party trackers estimate roughly EUR 99/user/mo with a ~15-seat minimum, but Modjo does not publish this — treat it as an indicative estimate, not an official rate. · No free plan or trial; book a demo (optimal from 3 reps)

Modjo is the European answer to the largely US-built conversation intelligence market, and for EU revenue teams that distinction matters more than any single feature. Built in France, Modjo captures sales calls, meetings and emails, then delivers the expected conversation-intelligence toolkit — transcription, topic tracking, coaching, call libraries — plus revenue and deal insight on top. Its real differentiator is data residency: Modjo offers 100% European data hosting, which removes a serious procurement and GDPR headache for companies that cannot send customer-conversation data to US clouds. Multilingual support across European languages reinforces the regional fit.

Functionally, Modjo sits comfortably in the mid-market: deep enough for serious coaching and deal review, without the enterprise sprawl (or cost) of Gong. The platform is, by the vendor's own note, optimal from around three sales reps and up, and subscriptions bundle listener licenses, integrations, setup and support into the per-recording-user price. That makes it a clean, well-supported option for European scale-ups standardizing their revenue stack.

Pricing is quote-only. Modjo's site states it provides an estimate tailored to your scope and applies volume discounts rather than publishing a rate card; there is no free trial. Independent trackers cite figures in the region of EUR 99 per recording user per month with a roughly 15-seat minimum, but because Modjo does not publish this, we treat it strictly as an indicative third-party estimate. For European teams weighing GDPR and data residency alongside capability, Modjo is the most natural fit on this list.

Ideal for: European mid-market revenue teams that need EU data residency, GDPR alignment and multilingual conversation/revenue intelligence in one platform.

Visit Modjo →Full review

5. Jiminny — Best for coaching mid-market teams

Note: Quote-based — own site publishes no tiers; seat-type model (Recording / Insight / Listener). · Pricing: No public rate card on jiminny.com — Jiminny offers a 14-day free trial and custom quotes based on your mix of Recording, Insight and Listener seats (Listener seats are free). Third-party trackers estimate recording seats in the region of $85/user/mo (annual), with non-recording Insight seats lower; treat these as indicative estimates, not official pricing. · 14-day free trial; free Listener seats

Jiminny is a conversation intelligence platform with coaching at its heart, and it has become a favorite of mid-market sales and customer-success teams that want to develop reps systematically rather than just archive calls. It records and transcribes calls and meetings, runs sentiment and topic analysis, and builds coaching workflows around scorecards, call libraries and shareable highlight reels. The emphasis is on the manager-rep feedback loop: making it fast to review calls, leave timestamped comments, and turn a great (or painful) call into a teachable moment for the whole team.

A nice touch is its seat model, which separates Recording seats (full capture and analysis) from Insight seats (analytics without recording) and free Listener seats. That lets a mid-market team give managers and stakeholders visibility without paying a full recording license for everyone, keeping team-wide rollout affordable. Integrations cover the usual CRM, dialer and conferencing tools, and revenue/deal insight is available on top of the core coaching layer.

Jiminny does not publish a rate card on its own website; it offers a 14-day free trial and provides custom quotes based on your seat mix, with Listener seats free. Independent trackers put recording seats in the region of $85/user/mo on annual billing, but since this is not vendor-published we treat it as an indicative estimate only. For teams whose priority is coaching and rep development at a friendlier price point than the enterprise leaders, Jiminny is a strong, focused choice.

Ideal for: Mid-market sales and CS teams whose main goal is structured rep coaching and call review, with revenue insight as a secondary need.

Visit Jiminny →Full review

6. Salesloft — Best for sales engagement + conversation intelligence

Note: Quote-only — pricing confirmed absent on salesloft.com/pricing (packaged editions, contact sales). · Pricing: No public tiers or amounts. Salesloft sells packaged editions of its Revenue Orchestration platform and directs all pricing questions to sales. Conversation intelligence (the former Drift/Salesloft Conversations) is part of the broader platform rather than a standalone published SKU. · No free plan; platform tour and demo via sales

Salesloft comes at conversation intelligence from the sales-engagement side. It is best known as a platform for running outbound and follow-up cadences — sequencing emails, calls and tasks so reps stay on top of every prospect — and conversation intelligence is woven into that workflow rather than sold as an isolated analytics product. For teams that already want one platform to orchestrate their selling motion, having call recording, transcription, coaching and deal signals living alongside the cadences is a genuine advantage: the same tool that tells a rep what to do next also captures and analyzes what happened on the call.

That integrated positioning is the reason to choose it. Salesloft's conversation intelligence handles the core jobs — recording and transcribing calls, surfacing keywords and talk-time, supporting coaching and scorecards, and feeding deal and pipeline signals back into its broader revenue orchestration layer. If your primary investment is in sales engagement and you would rather not bolt on a separate Gong-style tool, Salesloft consolidates both. Conversely, if you only want conversation intelligence and have no need for cadences, a dedicated tool will be a cleaner fit.

Pricing is quote-only. Salesloft's pricing page publishes no tiers and no amounts, referring to packaged editions and routing buyers to talk to sales. Expect enterprise-tier pricing consistent with the rest of the platform leaders. Pick Salesloft when sales engagement plus conversation intelligence in one system is the goal.

Ideal for: Sales teams that want one platform for engagement cadences and conversation intelligence together, rather than a standalone call-analytics tool.

Visit Salesloft →Full review

7. Attention — Best for real-time AI call guidance

Note: Quote-only — confirmed on attention.com (book a demo; no published pricing). · Pricing: No public tiers or amounts on attention.com — access is via a demo/contact-sales flow. Some third-party directories list indicative tiers (e.g. Starter / Professional / Enterprise around $59 / $149 / $399 per user/mo), but these are not confirmed on Attention's own site, so we report pricing as quote-only and treat those figures as unverified estimates. · No free plan; access via book-a-demo / contact sales

Attention is the most forward-leaning tool on this list, because it does its most valuable work while the call is still happening. Most conversation intelligence is retrospective: it analyzes the recording after the call so a manager can coach later. Attention adds real-time AI guidance that surfaces prompts and battlecards to the rep live, mid-conversation — nudging them through objections, reminding them of the next discovery question, or flagging a competitor mention as it occurs. The idea is to fix winnable calls in the moment rather than diagnosing lost ones afterward.

Around that real-time layer, Attention is a full AI-native sales platform. It records, transcribes and summarizes meetings across calling platforms, auto-generates scorecards against frameworks like MEDDIC and BANT, and — a standout for rep productivity — automatically fills out the CRM after the call, which the vendor positions as eliminating a large share of reps' administrative work. It also automates follow-ups and next steps, pushing the category from analytics toward action and agentic workflows.

Attention publishes no pricing on its website; access runs through a book-a-demo / contact-sales flow. Several third-party directories circulate indicative tiers (commonly cited around $59, $149 and $399 per user per month), but because none of that is confirmed on Attention's own site, we report it honestly as quote-only and treat those numbers as unverified estimates rather than official rates. For teams that want coaching to happen during the call — and want the CRM to update itself afterward — Attention is the most differentiated pick here.

Ideal for: B2B sales teams that want real-time, in-call AI coaching plus automated CRM updates, rather than purely retrospective call analysis.

Visit Attention →Full review

Compared side by side

Pricing snapshot (verified June 2026)

• Gong — No free plan or self-serve trial; book a demo; No public tiers. Priced per user plus a platform fee scaled to the number of users supported; integrations with your existing stack are included at no extra charge..
• Clari — No free plan or trial; request a demo; No public tiers or amounts. Clari positions pricing as tailored to each customer's use case and directs buyers to request a quote; conversation intelligence (Clari Copilot) and forecasting can be bought together or separately..
• Avoma — 14-day free trial (Organization plan, all add-ons, no card); free Viewer/Collaborator seats; Published core tiers (per recorder seat): Startup $19/mo annual ($29 monthly); Organization $29/mo annual ($39 monthly); Enterprise $39/mo (annual). Conversation Intelligence and Revenue Intelligence are add-ons at $29/user/mo each (annual; $35 monthly); Lead Router add-on $19/mo annual. Viewers and Collaborators are always free..
• Modjo — No free plan or trial; book a demo (optimal from 3 reps); No public tiers. Priced per user who records calls, meetings and emails, with volume discounts and scope-based flexibility; the subscription includes listener licenses, platform access, integrations, initial setup and support. Third-party trackers estimate roughly EUR 99/user/mo with a ~15-seat minimum, but Modjo does not publish this — treat it as an indicative estimate, not an official rate..
• Jiminny — 14-day free trial; free Listener seats; No public rate card on jiminny.com — Jiminny offers a 14-day free trial and custom quotes based on your mix of Recording, Insight and Listener seats (Listener seats are free). Third-party trackers estimate recording seats in the region of $85/user/mo (annual), with non-recording Insight seats lower; treat these as indicative estimates, not official pricing..
• Salesloft — No free plan; platform tour and demo via sales; No public tiers or amounts. Salesloft sells packaged editions of its Revenue Orchestration platform and directs all pricing questions to sales. Conversation intelligence (the former Drift/Salesloft Conversations) is part of the broader platform rather than a standalone published SKU..
• Attention — No free plan; access via book-a-demo / contact sales; No public tiers or amounts on attention.com — access is via a demo/contact-sales flow. Some third-party directories list indicative tiers (e.g. Starter / Professional / Enterprise around $59 / $149 / $399 per user/mo), but these are not confirmed on Attention's own site, so we report pricing as quote-only and treat those figures as unverified estimates..

How to choose

Conversation intelligence vs. revenue intelligence: know which you're buying

The two terms are used interchangeably in marketing, but they solve different problems. Conversation intelligence records, transcribes and analyzes sales calls and meetings so you can coach reps, review deals and study what good selling sounds like. Revenue intelligence takes that conversation data and adds pipeline forecasting, deal-risk scoring and RevOps analytics — answering not just "how did that call go?" but "will we hit the number, and which deals are at risk?" Gong and Clari sit firmly on the revenue-intelligence end (Clari leans hardest into forecasting); Jiminny and Attention are coaching-and-conversation-first; Avoma and Modjo span both. Decide which question is keeping you up at night before you shortlist.

CRM integration is non-negotiable

Conversation data is only useful if it flows into the system your team already runs on. Confirm native, two-way integration with your CRM — Salesforce and HubSpot are the common ones — plus your dialer and conferencing tools (Zoom, Google Meet, Microsoft Teams). The best tools don't just log call recordings against the contact; they auto-update fields, push next steps, and feed deal signals back so managers see risk inside the CRM. If a tool only exports transcripts, you'll be doing the integration work by hand.

Pricing transparency: expect to talk to sales

This category is unusually opaque. Of the seven tools here, Gong, Clari, Salesloft, Modjo and Attention publish no public pricing at all — they quote per-user licenses (often with a platform fee or seat minimum) after a demo. Only Avoma lists transparent tiers (from $19/user/mo), and Jiminny offers a trial with custom quotes. Budget accordingly: enterprise revenue-intelligence platforms routinely run into five or six figures annually once platform fees and seat counts are included. When you request a quote, ask explicitly about platform fees, seat minimums, contract length and what's bundled versus an add-on, so you can compare apples to apples.

EU data residency and recording consent

If your team or your prospects are in Europe, where call-recording data is hosted is a real compliance question, not a footnote. Modjo's 100% EU hosting is built for exactly this; some larger vendors offer EU data-residency options but you must confirm it during procurement. Separately, every tool that records calls puts the consent obligation on you: two-party-consent jurisdictions and GDPR require that participants are informed and, where needed, consent to recording. Look for built-in consent prompts, automatic disclaimers, and the ability to disable recording per region. Treat consent configuration as a setup step, not an afterthought.

When an SMB should just use a meeting assistant instead

Be honest about what you need. If your goal is good call notes, searchable transcripts and shareable summaries — not coaching programs, deal-risk scoring or forecasting — a dedicated AI meeting assistant is cheaper and simpler than a full conversation-intelligence platform, and you can graduate later. Avoma is the natural bridge here because it starts as a meeting assistant and lets you switch on conversation and revenue intelligence as add-ons only when your team is ready. A small team running a handful of deals rarely needs enterprise revenue intelligence on day one; start light, prove the habit of reviewing calls, then add analytics when the volume justifies the spend.

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