Scribe

What is Scribe?

Scribe automatically creates step-by-step documentation by recording your screen as you perform any process. Click through a workflow in any application, and Scribe generates a polished guide with annotated screenshots, written instructions for each step, and numbered sequences ready to share. What used to take 30-60 minutes of manual documentation — taking screenshots, writing steps, formatting the guide — Scribe completes in seconds while you simply do the work.

The technology works through a browser extension (Chrome, Edge, Firefox) and desktop application (Windows and Mac) that captures your clicks, typed text, and navigation as you perform a process. The AI then transforms those raw interactions into clear, human-readable instructions with automatically cropped and annotated screenshots highlighting exactly where to click. Sensitive information like passwords, account numbers, and personal data can be automatically redacted, making Scribe safe for creating documentation that will be shared across teams or with external stakeholders.

Scribe is used extensively for employee onboarding, training documentation, standard operating procedures (SOPs), IT help desk guides, and process compliance documentation. Operations teams use it to capture tribal knowledge from experienced employees before they leave. Training departments use it to create self-service help libraries that reduce repetitive support requests. IT teams use it to document software configurations, troubleshooting steps, and setup procedures. The common thread is any situation where someone needs to teach another person how to do something on a computer.

The free Basic plan offers unlimited guide creation through the browser extension, making Scribe accessible to individual users without budget approval. Pro plans add desktop capture, export capabilities (PDF, HTML, Markdown), custom branding, and team collaboration features. Enterprise includes advanced security controls, SSO, and the newer Scribe Pages feature that combines multiple Scribes into comprehensive process documentation with additional context, video, and custom formatting. Compared to alternatives like Loom (video-focused) and Tango (similar approach), Scribe's strength is its text-and-screenshot output format, which is more scannable, searchable, and maintainable than video documentation.

Scribe Pricing

Key Features

• Auto Guide Generation — Record any process and Scribe automatically creates a step-by-step guide with numbered instructions, descriptions, and annotated screenshots in seconds.
• Smart Screenshot Capture — AI automatically captures, crops, and annotates screenshots at each step, highlighting exactly where to click with red boxes and callouts.
• Text + Image Steps — Each step includes both a written instruction and a visual screenshot, making guides accessible to users who prefer reading or visual learning.
• Browser Extension & Desktop App — Chrome/Edge/Firefox extension captures web-based workflows; desktop app (Windows/Mac) captures any application including native software.
• Sensitive Data Redaction — Automatically detects and blurs passwords, account numbers, email addresses, and other sensitive information in captured screenshots.
• Team Sharing & Workspace — Shared guide libraries, folders, comments, and version history for team collaboration on process documentation.
• Custom Branding — Add your company logo, colors, and custom styling to guides for professional, branded documentation output.
• Export Formats — Export guides as PDF, HTML, or Markdown for integration with knowledge bases, wikis, LMS platforms, and document management systems.
• Scribe Pages — Combine multiple Scribes into comprehensive process documents with additional context, headers, video embeds, and custom formatting.
• Embed Anywhere — Embed interactive guides in Notion, Confluence, SharePoint, Zendesk, help centers, or any platform that supports HTML embed codes.

Pros & Cons

Best For

Operations and process teams creating standard operating procedures, workflow documentation, and compliance guides who need to capture processes quickly and accurately. Training departments and L&D professionals building onboarding materials, self-service help libraries, and software training documentation at scale. IT help desk and support teams documenting troubleshooting procedures, software setup guides, and configuration steps that reduce repetitive support tickets. Knowledge managers capturing tribal knowledge from experienced employees and building searchable process libraries that preserve institutional expertise across team changes.